IT Organization Performance Practices Report: Cross-Industry

Published On:
January 24, 2024
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APQC conducts ongoing survey research to assess organizations' IT functions and operations compared to those of their industry peers. The research collects metrics, practices, and drivers data from APQC’s Open Standards Benchmarking® in Information Technology Organization Performance.

This report provides insights into IT strategy and governance, methodologies and processes, focus areas, and maturity from a cross-industry perspective. An overview of the metric benchmarks can be found in APQC’s IT Organization Performance Key Benchmarks Collection.

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