IT Organization Performance Practices Report: Services Industry

Published On:
October 30, 2023
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This report summarizes practices in the Services Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s Open Standards Benchmarking® in Information Technology Organization Performance Assessment.

Click here to view the cross-industry IT Organization Performance Practices Report.

An overview of the metric benchmarks can be found in APQC’s IT Organization Performance Key Benchmarks Collection. To view the IT Organization Performance Key Benchmarks:  Services Industry,  click here.