IT Organization Performance Practices Report: Financial Services/Banking Industry

This report summarizes practices in the Financial Services/Banking Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s Open Standards Benchmarking® in Information Technology Organization Performance Assessment.

An overview of the metric benchmarks can be found in APQC’s IT Organization Performance Key Benchmarks Collection. 

Related Resources:

• IT Organization Performance Practices Report: Cross-Industry 
• IT Organization Performance Key Benchmarks: Financial Services/Banking Industry