Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
Optimizing HR Administration Headcount
When organizations are looking to cut costs and improve margins, headcount is often one of the first places that leaders scrutinize. But headcount reductions can easily…
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Data and Measures|
HR Shared Services Survey Report: Medium Organization by FTEs
Find out how HR shared services organizations serving medium customer bases (10,000 - 50,000 FTEs) handle:Reporting structures and geographic models,Staffing models and…
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Data and Measures|
HR Shared Services Survey Report: HRSSOs in Existence for Less Than Five Years
Whether you are setting up an HR shared services organization for the first time or looking to optimize an existing HR shared services operation, this report will provide key…
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Collections|
HR Shared Services Practices Reports
Find out how HR shared services organizations handle:Reporting structures and geographic models,Staffing models and services offered, andAutomation and conversational…
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Data and Measures|
HR Shared Services Survey Report: HRSSOs in Existence for More Than Five Years
Whether you are setting up an HR shared services organization for the first time or looking to optimize an existing HR shared services operation, this report will provide key…
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Data and Measures|
HR Shared Services Survey Report: Small Organization by FTEs
Find out how HR shared services organizations serving smaller customer bases (less than 10,000 FTEs) handle:Reporting structures and geographic models,Staffing models and…
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Data and Measures|
HR Shared Services Survey Report: Less Than $5 Billion Revenue
Find out how HR shared services organizations serving smaller customer bases (less than $5 billion revenue) handle:Reporting structures and geographic models,Staffing models…
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Data and Measures|
HR Shared Services Survey Report: $5-20 Billion Revenue
Find out how HR shared services organizations serving medium customer bases ($5-20 billion revenue) handle:Reporting structures and geographic models,Staffing models and…
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Data and Measures|
HR Shared Services Survey Report: More Than $20 Billion Revenue
Find out how HR shared services organizations serving large customer bases (more than $20 billion revenue) handle:Reporting structures and geographic models,Staffing models…
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Reports & White Papers|
HR Shared Services: Survey Report
Whether you are setting up an HR shared services organization for the first time or looking to optimize an existing HR shared services operation, this report will provide key…
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Data and Measures|
Talent Management Technology Survey Results Snapshot: Distribution/Transportation Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC’s Open Standards Benchmarking® Talent Management Performance…
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Data and Measures|
Talent Management Technology Survey Results Snapshot: Electronics Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC’s Open Standards Benchmarking® Talent Management Performance…
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Data and Measures|
Talent Management Technology Survey Results Snapshot: Financial Services/Banking Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC’s Open Standards Benchmarking® Talent Management Performance…
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Data and Measures|
Talent Management Technology Survey Results Snapshot: Petroleum/Chemical Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC’s Open Standards Benchmarking® Talent Management Performance…
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Data and Measures|
Talent Management Technology Survey Results Snapshot: Pharmaceutical Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC’s Open Standards Benchmarking® Talent Management Performance…
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