HR Shared Services Survey Report

Published On:
September 27, 2021
Authored By:
APQC
Members-Only Content:
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Whether you are setting up an HR shared services organization for the first time or looking to optimize an existing HR shared services operation, this report will provide key information to support your efforts. Based on the sixth cycle of APQC and ScottMadden's HR Shared Services Survey, this report reveals common practices related to HR shared services:

  • Reporting structures and geographic models,
  • Staffing models and services offered, and
  • Automation and conversational solutions.