Whether you are setting up an HR shared services organization for the first time or looking to optimize an existing HR shared services operation, this report will provide key information to support your efforts. Based on the eighth cycle of APQC and ScottMadden's HR Shared Services Survey, this report reveals common practices related to HR shared services:
- Reporting structures and geographic models,
- Staffing models and services offered, and
- Automation and conversational solutions.