HR Shared Services Survey Report: Less Than $5 Billion Revenue

Published On:
October 31, 2023
Authored By:
APQC
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Find out how HR shared services organizations serving smaller customer bases (less than $5 billion revenue) handle:

  • Reporting structures and geographic models,
  • Staffing models and services offered, and
  • Automation and conversational solutions.

This report is based on findings from the eighth cycle of APQC and ScottMadden's HR Shared Services Survey.