Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates|
Fixed Asset Accounting
Gain best practices insight into the efficiency and effectiveness of your business entity's fixed asset and capital project accounting process groups by completing the Fixed…
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Tools & Templates|
Manage Treasury Operations Performance Assessment
Gain best practices insight into the efficiency and effectiveness of your business entity's treasury process groups by completing the Treasury Operations Open Standards…
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Information Technology Organization Rapid Performance Assessment
Find out how your IT organization can do more with less by completing IT Organization Rapid Performance Assessment to compare your IT processes and practices with those of…
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Tools & Templates|
Product and Service Development Rapid Performance Assessment
Complete the Product and Service Development Rapid Performance Assessment to identify your organization’s potential performance gaps in getting high-quality products and…
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Logistics Rapid Performance Assessment
Support your efforts to provide superior logistics and transportation services while holding the line on costs by completing the Logistics Rapid Performance Assessment…
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Manufacturing Rapid Performance Assessment
Complete the Manufacturing Rapid Performance Assessment to gain insight into how to manage processes such as establishing a safe work place and setting production schedules…
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Source, Recruit, and Select Employees Rapid Performance Assessment
Find out if your organization’s recruiting process compares with others’ by completing the Source, Recruit, and Select Employees Rapid Performance Assessment. Unearth new…
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Manage Employee Information Rapid Performance Assessment
Let the Manage Employee Information Rapid Performance Assessment help you decide what to outsource and what to keep in house when it comes to the timely and accurate handling…
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Redeploy and Retire Employees Rapid Performance Assessment
Enhance the quality, productivity, and customer service of your workforce as well as market competitiveness with insights you receive when completing the Redeploy and Retire…
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Internal Controls Rapid Performance Assessment
Gain best practices insights into creating cost-effective, flexible, and responsive internal control processes, and help your organization ensure management directives are…
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Customer Credit and Invoicing Rapid Performance Assessment
Identify weak points in customer credit and invoicing processes by completing the Customer Credit and Invoicing Open Standards Benchmarking Assessment. Although these are not…
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Payroll Rapid Performance Assessment
Do you know the most effective and efficient business model to achieve the highest level of efficiency at the lowest cost in payroll processes? Should payroll be outsourced?…
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Workforce Management Performance Assessment
Assess the performance of activities and processes within the following process groups: manage employee information and analytics, reward and retain employees, and redeploy…
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Contact Centers Performance Assessment
APQC's Contact Center research is focused on the main processes across traditional functional boundaries executed by contact centers, including manage sales orders and manage…
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Sales Order Management Rapid Performance Assessment
Complete the Sales and Order Management Rapid Performance Assessment to dig deeper into performance measures associated with perfect order performance, the manage sales…
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