Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask usResource Results
-
Webinars & Videos|
How Process and Knowledge Boost Personal Productivity
In this webinar, APQC Principal Research Leads Holly Lyke-Ho-Gland and Lauren Trees will share their latest research on productivity, including how bad process and knowledge…
-
Presentation Slides|
How Process and Knowledge Boost Personal Productivity
In this webinar, APQC Principal Research Leads Holly Lyke-Ho-Gland and Lauren Trees will share their latest research on productivity, including how bad process and knowledge…
-
On this podcast, APQC’s Lauren Trees and Holly Lyke-Ho-Gland disprove three productivity myths and offer guidance for workers and leaders based on APQC’s Fixing Knowledge &…
-
Data and Measures|
Fixing Process & Knowledge Productivity Problems Survey Report: Generation Analysis
In mid-2021, APQC surveyed full-time knowledge workers across industries to understand: How they define and measure work productivity Factors that make them more and…
-
Infographics|
4 Ways to Stop Ineffective Meetings
This infographic reviews four ways to stop ineffective meetings, one of the biggest time wasters APQC found in a recent research project on knowledge and process productivity…
-
Infographics|
Stop Wasting 10% of Knowledge Workers' Time
This infographic reviews four key actions that organizations can take to fix findability problems. Knowledge workers whose organizations have taken these steps are…
-
Collections|
Managing Project Knowledge
To help project management teams and offices build the right KM capabilities, APQC conducted research in 2016-2017 exploring the intersection of knowledge and project…
-
No manager likes to see their team wasting time on activities that don’t add value to the business. Many fear that virtual work offers too much freedom and that employees…
-
Wasted time, duplicated work, and inefficient processes chip away at an organization’s bottom line. Small inefficiencies add up—and they can hurt innovation and competitive…
-
Data and Measures|
Fixing Process & Knowledge Productivity Problems Survey Report: Customer Service
Wasted time, duplicated work, and inefficient processes chip away at an organization’s bottom line. Small inefficiencies add up—and they can hurt innovation and competitive…
-
Data and Measures|
Fixing Process & Knowledge Productivity Problems Survey Report: Digital/IT
Wasted time, duplicated work, and inefficient processes chip away at an organization’s bottom line. Small inefficiencies add up—and they can hurt innovation and competitive…
-
Data and Measures|
Fixing Process & Knowledge Productivity Problems Survey Report: Knowledge Management
Wasted time, duplicated work, and inefficient processes chip away at an organization’s bottom line. Small inefficiencies add up—and they can hurt innovation and competitive…
-
Wasted time, duplicated work, and inefficient processes chip away at an organization’s bottom line. Small inefficiencies add up—and they can hurt innovation and competitive…
-
Data and Measures|
Fixing Process & Knowledge Productivity Problems Survey Report: Consumer Products/Packaged Goods
Wasted time, duplicated work, and inefficient processes chip away at an organization’s bottom line. Small inefficiencies add up—and they can hurt innovation and competitive…
-
Data and Measures|
Fixing Process & Knowledge Productivity Problems Survey Report: Distribution/Transportation
Wasted time, duplicated work, and inefficient processes chip away at an organization’s bottom line. Small inefficiencies add up—and they can hurt innovation and competitive…
Key performance indicators and benchmarking data related to your search results are available. Click "View All Measure Spotlight Results" to open the search results.