Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers|
Robotic Process Automation in Supply Chain: 2022 Current State
APQC asked supply chain professionals about the use and planned adoption of robotic process automation (RPA) in supply chain in 2022. Robotic Process Automation refers to…
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Reports & White Papers|
2022 KM Program Benchmarks and Metrics Survey Report
In 2022, APQC surveyed more than 400 KM programs to understand their inputs, outputs, and success drivers. The research is designed to help KM programs bolster their business…
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Reports & White Papers|
Supply Chain Planning Practices: Cross-Industry
APQC conducts ongoing research on supply chain planning designed to help organizations assess the structure and performance of their own supply chain planning function…
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Reports & White Papers|
The Future of Finance Talent Survey Report
Finance functions are evolving, looking to add higher-value services to their traditional focus on administration and compliance. With this shift, many are recognizing the…
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Reports & White Papers|
Supplier Relationship Management 2022 Quick Poll Summary Report
APQC collected information from 226 people about the use and planned adoption of supplier relationship management within their supply base in April 2022. Supplier…
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Reports & White Papers|
Dive Into Data Visualization
In March of 2022, APQC conducted a short poll to understand insight on organizations’ applications, management, and challenges regarding data visualization tools.
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Reports & White Papers|
Order-to-Cash: Managing for Success in Disruptive Times (Report)
APQC and the Digital Supply Chain Institute (DSCI) collaborated on an in-depth examination of how organizations are handling and improving their end-to-end order-to-cash (O2C…
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Reports & White Papers|
Order-to-Cash: Best Practices Report
APQC’s Order-to-Cash: Best Practices Report provides a best practices for optimizing O2C through strategy and structure, people, process, technology, and measurement…
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Reports & White Papers|
The Impact of Supply Chain Disruptions: 2022 Quick Poll Results
Supply chains have experienced record levels of unexpected interruption since 2020, in large part due to the COVID-19 pandemic. Extensive media coverage of supply chains…
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Reports & White Papers|
Cultural Influencers: How to Shift and Sustain Organizational Culture
Organizational culture is a strategic-level issue that directly shapes daily work and the bottom line. The culmination of a collaborative endeavor between APQC and its…
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Reports & White Papers|
2022 Supply Chain Priorities and Challenges: White Paper
In its 2022 Supply Chain Management Priorities and Challenges research, APQC asked supply chain professionals about their expectations and trends for the year ahead. With…
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Reports & White Papers|
2022 Supply Chain Challenges and Priorities Survey Report
APQC concluded its eighth annual Supply Chain Management Priorities and Challenges research in early 2022. The purpose of this research was to learn about organizations’…
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Reports & White Papers|
Managing Knowledge in and Above the Flow of Business
For more than a decade, APQC has divided knowledge management (KM) activities into two categories: above the flow, and in the flow.KM activities that happen above the flow of…
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Reports & White Papers|
2022 Finance Priorities Survey Report
In the fourth quarter of 2021, APQC conducted its annual survey of finance professionals to explore the focus areas, initiatives, and challenges APQC members and customers…
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Reports & White Papers|
How Knowledge Management Affects Employee Productivity
In 2021, APQC surveyed 982 full-time knowledge workers to understand how employees define productivity, what factors make them more and less productive, and what…
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