Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers|
Travel and Entertainment: The How, The Why, The ROI
In the Spring through Summer of 2021, APQC partnered with Ernie Humphrey, CTP (CEO, Treasury Webinars) to carry out the T&E: The How, the Why, the ROI survey. The purpose of…
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Reports & White Papers|
Current State of the HR Function: Survey Report
Based on the results of APQC's spring 2021 State of HR Survey, this report details how HR functions today are handling strategy, structure, process, staffing, technology, and…
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Reports & White Papers|
Fixing Process & Knowledge Productivity Problems: Survey Report
Wasted time, duplicated work, and inefficient processes chip away at an organization’s bottom line. Small inefficiencies add up—and they can hurt innovation and competitive…
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Reports & White Papers|
State of the Treasury 2021
As treasury evolves toward the next normal, many organizations are continuing to carry out projects that were accelerated by COVID-19, like the move to paperless processes…
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Reports & White Papers|
Best Practices for Driving Agility: Better Structures and Strategy Practices
Through the pandemic, even the most traditional, well-established organizations gained real-world experience being agile. Now the question is whether they have the structures…
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Reports & White Papers|
Open Innovation: Creating Flexible Collaboration
This report leverages APQC’s ongoing research into open innovation, external expertise, and recent real-world examples in order to highlight open innovation best practices in…
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Reports & White Papers|
Virtual External Audits of Financial Statements Quick Poll Survey Report
The external audit of the financial statements is the process by which organizations hire an independent third-party accounting/professional services firm to examine their…
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Reports & White Papers|
Digital Twin: The Age of Aquarius in Construction and Real Estate
This white paper provides an overview of digital twin technology and why C-suite leaders should begin adopting digital twins as a conduit for their digital real estate…
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Reports & White Papers|
T&E: The How, The Why, The ROI Survey Report
The realm of corporate business travel research has a long-existing gap that needs to be addressed, which is what is the ROI of T&E spend? Furthermore, the nature of T&E…
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Reports & White Papers|
Artificial Intelligence (AI) In Supply Chain Survey Report
In 2020, APQC conducted a survey to examine the use of AI across the supply chain. This report explores trends in AI and its adoption and impact on employees in supply chain…
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Reports & White Papers|
Artificial Intelligence in Manufacturing Survey Report
In 2020, APQC conducted a survey to examine the use of AI for manufacturing. This report explores trends in AI and its adoption and impact on employees in manufacturing. …
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Reports & White Papers|
Evolving Practices in Enterprise Risk Management
Enterprise Risk Management (ERM) is the process by which organizations identify and manage a broad portfolio of significant risks in an integrated way. ERM is foundational…
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Reports & White Papers|
2021 Strategic Outlook for Information Management and Search: Survey Summary Report
In early 2021, APQC and search solution provider Sinequa partnered to survey high-level knowledge management (KM) and IT leaders in large organizations about their projects…
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Reports & White Papers|
Knowledge Isn't Power When You Can't Find It
For at least a decade, people have struggled to understand why finding information at work is so much harder than it is outside of work. These problems intensified during the…
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Reports & White Papers|
Artificial Intelligence in Marketing: Survey Report
In June of 2020, APQC conducted a survey to explore the use of AI for marketing. This report explores trends in AI and its applications in the marketing functions…
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