Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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In late 2022, APQC carried out a quick poll of 278 manufacturing organizations about the use of advanced analytics in supply chain. ‘Advanced analytics’ refers to technology…
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APQC hosted Enrique Alvarez, co-founder and Managing Director of Vector Global Logistics, and Kathy Fulton, Executive Director of American Logistics Aid Network (ALAN) for a…
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Tackling Sustainability in Procurement
Sustainability is a critical piece of an organization's supply chain strategy. Beyond addressing disruptions, sustainability considers the protection of natural resources,…
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In late 2022, APQC carried out a quick poll of 301 supply chain professionals about the current state of Sales and Operations Planning (S&OP) and Integrated Business Planning…
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Operational Resilience in a Time of Chaos
Myriad disruptions over the past few years have brought focus to supply chain issues and the need for greater operational resilience in the face of unexpected events. But…
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A service level agreement (SLA) defines the specifications, quality, and cost of a good or service being provided by a supplier to a buyer. SLAs help to provide transparency…
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In its 2023 Supply Chain Priorities and Challenges research, APQC asked supply chain professionals about their expectations and trends for the year ahead. With input from 347…
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Innovate More and Spend Less
In an APQC webinar, Steve Wunker, managing director at New Markets Advisors, explained how organizations can leverage and benefit from costovation: an approach that focuses…
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Focus on People in Supply Chain in 2023
In late 2022, APQC conducted its annual supply chain management priorities and trends research. Each year, this survey asks supply chain professionals representing a diverse…
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Many large and global organizations are setting ambitious goals related to sustainability. Along with public commitments to human rights and more ethical forms of procurement…
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After an especially chaotic few years, change and disruption may feel like the only certainties in supply chain. Along with macrotrends like a global pandemic, geopolitical…
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Markets have seen numerous shifts in consumer behavior as a result of the COVID-19 pandemic and other disruptions. Many organizations have noted an increased demand by…
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In recent years, supply chain organizations have faced a shifting landscape that includes demand uncertainty, increasingly complex data management needs, and evolving…
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For supply chains that are more innovative and resilient in the face of disruption, organizations can no longer afford purely transactional approaches to supplier…
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Customer expectations have changed as a result of recent disruptions and global health concerns like the COVID-19 pandemic. Through its customer service research, APQC finds…
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