Use External Motivation to Promote Process Management

Published On:
July 30, 2012
Authored By:
APQC
Members-Only Content:

One way to motivate employees and create process management capabilties is through the pursuit of external validation, which often takes the form of awards and recognitions. This article discusses how one organization, the US Department of Veterans Affairs Clinical Research Pharmacy Coordinating Center, uses external standards to drive internal process.

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Also found in Building Strong Process Management Capabilities
Type:
Articles
Topics:
Employee Communication & Engagement, Incentive Plans, Motivation, Process and Performance Management, Analytics, Process Management
Industries:
Aerospace, Energy and Utility, Government/Military (Federal/State), Medical Equipment, Pharmaceutical

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