Expanding How We Define Productivity

Published On:

May 17, 2021

Authored By:

Holly Lyke-Ho-Gland

Public Content:

APQC’s founder, Jack Grayson, believed that true productivity encompasses both effectiveness and efficiency: “Efficiency measures if you are doing things right. Effectiveness concerns itself with whether you are doing the right things.”

Type:

Articles

Topics:

Performance Management, Performance management and evaluation, Productivity, Process and Performance Management, Process

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