Integrating Functions for Operational Excellence

Last updated:
September 08, 2017
Authored By:
APQC

In many organizations employees are driven to meet individual, team, or functional objectives without understanding how this supports organizational objectives and what similar or related initiatives are running in parallel around the company. This approach ultimately results in overlooked efficiencies, siloed efforts, and a lack of cross-functional communication.  There are many sources of operational silos. However, the most common sources include functional-focused thinking, unaligned or conflicting measures, and a lack of cross-functional communications.  This collection includes reports, articles, and case studies that explore how organizations integrate key functions to reduce operational siloes and develop operational excellence within their organizations.