Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Percentage of time talent acquisition employees spend on explaining the hiring process to hiring managers today
This measure calculates percentage of time talent acquisition employees spend on explaining the hiring process to hiring managers today. This Supplemental Information measure…
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Measure Spotlights|
Percentage of time talent acquisition employees spend on posting jobs and managing external marketing today
This measure calculates percentage of time talent acquisition employees spend on posting jobs and managing external marketing today. This Supplemental Information measure is…
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Measure Spotlights|
Percentage of time talent acquisition employees spend on sourcing the best candidates in the market today
This measure calculates percentage of time talent acquisition employees spend on sourcing the best candidates in the market today. This Supplemental Information measure is…
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Measure Spotlights|
Percentage of time talent acquisition employees spend on screening and selecting the right talent for your business today
This measure calculates percentage of time talent acquisition employees spend on screening and selecting the right talent for your business today. This Supplemental…
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Measure Spotlights|
Actual Open-to-buy retail inventory as a percentage of planned retail inventory
This measure calculates actual Open-to-buy inventory as a percentage of planned inventory. This Process Efficiency measure is intended to help companies minimize waste and…
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Measure Spotlights|
Personnel cost to perform the HR function per function FTE
This measure calculates the personnel cost to perform the function "develop and manage human capital" per full-time equivalent (FTE) that performs the function. Personnel…
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Measure Spotlights|
Voluntary terminations as a percentage of total business entity employee turnover
This measure calculates the percentage of total business entity employee turnover that was the result of employees voluntarily leaving the organization of their own accord…
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Measure Spotlights|
Involuntary terminations as a percentage of total business entity employee turnover
This measure calculates the percentage of total business entity employees that were terminated due to permanent layoff, redundancy, termination for cause, etc. As part of a…
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Measure Spotlights|
Number of business entity employees per HR function FTE
This measure calculates the number of business entity employees (temporary, part-time, and full-time headcount) per human resources (HR) function full-time equivalent (FTE)…
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Measure Spotlights|
Involuntary terminations as a percentage of total business entity employees
This measure calculates the percentage of total business entity employees that were terminated due to permanent layoff, redundancy, termination for cause, etc. It is part of…
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Measure Spotlights|
Number of business entity employees per FTE in HR administration
This measure calculates the number of business entity employees (temporary, part-time, and full-time headcount) per full-time equivalent (FTE) employee in HR administration…
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Measure Spotlights|
Number of business entity employees per FTE in learning administration
This measure calculates the number of business entity employees per full-time equivalent (FTE) employee in learning administration, which handles scheduling courses,…
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Measure Spotlights|
Number of business entity employees per FTE that performs the process group "manage employee information"
This measure calculates the number of business entity employees per full-time equivalent (FTE) employee that performs the process group "manage employee information," which…
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Measure Spotlights|
Number of business entity employees per FTE that performs the process group "reward and retain employees"
This measure calculates the number of business entity employees per full-time equivalent (FTE) employee that performs the process group "reward and retain employees," which…
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Measure Spotlights|
Percentage of employees with access to Employee Self-Service (ESS) system
This measure calculates the percentage of employees who have access to an Employee Self-Service (ESS) system, which allows non-payroll, non-benefits and non-HR employees to…