Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Outsourced cost to perform the process group "manage employee information and analytics" as a percentage of total process group cost
This measure calculates outsourced cost of the process group "manage employee information and analytics" as a percentage of total process group cost. Outsourced cost refers…
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Number of remote business entity employees per FTE that performs the process group "manage employee information and analytics"
This measure calculates number of remote business entity employees per full-time equivalent employee (FTE) that performs the process group "manage employee information and…
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Cycle time in calendar days to fulfill an ad hoc information request
This measure calculates the time span in days for the HR function to fulfill an ad hoc information request. An ad hoc information request is a last-minute or unexpected…
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Measure Spotlights|
Total cost to perform the HR function per FTE that performs the process group "manage employee information and analytics"
This measure calculates total cost to perform the HR function per full time equivalent (FTE) that performs the process group "manage employee information and analytics"…
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Percentage of independent members on the audit committee
This measure calculates the percentage of independent members on the audit committee. It is part of a set of Supplemental Information measures that help companies evaluate…
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Measure Spotlights|
Percentage of officers/employees on the audit committee
This measure calculates percentage of officers/employees on the audit committee. It is part of a set of Supplemental Information measures that help companies evaluate…
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Percentage of other non-independent members on the audit committee
This measure calculates percentage of other non-independent members (i.e. other than officers/employees) on the audit committee. It is part of a set of Supplemental…
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Number of primary controls per 1,000 employees
This measure calculates the number of primary controls per 1,000 employees. In the context of internal controls, a primary control is a control that is part of regular…
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Percentage of primary controls that are automated
This measure calculates the percentage of primary controls that are automated. In the context of internal controls, a primary control is a control that is part of regular…
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Percentage of primary controls that are detective in nature
This measure calculates the percentage of primary controls that are designed to detect control violations. In the context of internal controls, a primary control is a control…
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Percentage of primary controls that are preventive in nature
This measure calculates the percentage of primary controls that are designed to prevent control violations. In the context of internal controls, a primary control is a…
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Independent internal resources as a percentage of risk assessment cost
This measure calculates independent internal resources as a percentage of risk assessment cost. Risk assessments help companies determine the possibility that a specified…
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Outside consultants as a percentage of risk assessment cost
This measure calculates outside consultants as a percentage of risk assessment cost. Risk assessments help companies determine the possibility that a specified undesirable…
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Percentage of independent members on the compensation committee
This measure calculates percentage of independent members on the compensation committee. It is part of a set of Supplemental Information measures that help companies evaluate…
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Measure Spotlights|
Percentage of independent members on the governance committee
This measure calculates percentage of independent members on the governance committee. It is part of a set of Supplemental Information measures that help companies evaluate…