This measure calculates the time span in days for the HR function to fulfill an ad hoc information request. An ad hoc information request is a last-minute or unexpected request regarding a specific case. This measure is part of a set of Cycle Time measures that help companies analyze the duration of the process "manage employee inquiry process" from beginning to end.
Cycle time in days for HR function to fulfill an ad hoc information request
Cycle time is the total time from the beginning of the process to the end. This includes both time spent actually performing the process and time spent waiting to move forward.