How Transfield Services Improved Organization-Wide Process Management

Published On:
August 26, 2015
Authored By:
APQC
Public Content:
View Now

Join APQC's Holly Lyke-Ho-Gland, process and performance management research program manager, and Sarina Paul, former group general manager of quality and operational excellence for Transfield Services and former executive director of advisory services for APQC, as they discuss Sarina's experience using APQC's Process Classification Framework® at Transfield Services. During this podcast Sarina and Holly discuss the biggest challenges in organization-wide process management, tactics for employee engagement, and how Transfield integrated process, quality, and knowledge management to optimize its process journey.

Type:
Podcasts
Topics:
Quality, Process and Performance Management, Process, Process Design, Process Framework, Process Improvement, Quality

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