Communities of Practice: KM Essentials
These slides are from a webinar, part of APQC’s “KM Essentials” series, that introduces communities of practice as a key knowledge management approach. APQC KM Principal Research Lead Lauren Trees and Executive Director of Client Solutions Cindy Hubert explain how communities of practice differ from other groups and the value they provide to both members and organizations. They also highlight five fundamentals of community development and management: strategic alignment, roles and responsibilities, knowledge sharing processes and approaches, promotion and engagement, and measurement.
Click here to access the webinar.