The APQC Blog
All Posts
Coca-Cola's Journey to Become A Learning Organization
To survive—and thrive—amidst disruptions and unpredictable change, organizations need to foster environments that are conducive to learning. In such environments, employees come together to share knowledge, problem solve, and innovate. Building this kind of learning culture takes intentional and…
What Are Good Check-in Meeting Questions?
Good check-in meeting questions are relevant and evocative. Tactical yes/no questions and status updates are best handled as they arise in the course of day-to-day work. In the check-in meeting, you should dive deeper into challenges, opportunities, and successes. For meeting structure and…
Urgent Challenges HR Faces in 2021
Businesses today are facing urgent workforce challenges. The pressure is on HR to be at the top of its game. Yet, barriers threaten to hold HR back. In this blog, I share one action (spoiler alert: its closing HR skills gaps) that HR functions and HR professionals will want to take today to get on…
It's Time To Love Human Resources
Let me start by saying that this blog is not going to be for the faint of heart or the hypersensitive types. I plan to hit readers square between the eye, but before I say much else, I want to go on record as saying that I love working in human resources. I have loved it for almost 27 years…
Remote Work Questions Get Answered with People Analytics
Organizations across the globe are already, or will be, grappling with a common dilemma: How to handle remote work post-pandemic. Employers are asking: Should we bring workers back to the office? If yes, which workers, how often, and how flexible is this to change? And, perhaps most…
5 Biggest Benchmark Problems and How To Fix Them
As you may have heard from us a few times, benchmarking is a top tool used by leadership teams to support decision making. So, to dig into that topic, APQC surveyed over 200 professionals—across functional boundaries—to understand their benchmarking challenges. Benchmarking plays a vital…
What Great HR Shared Services Have in Common
APQC and ScottMadden partner to collect benchmarks on HR shared services organizations. In an email interview with APQC, ScottMadden explained why continuous improvement is important in HR shared services and shared advice for reaching peak HR shared services performance. After reading the…
What Is HR Transformation?
HR transformation is a redesign of the HR function involving dramatic as opposed to incremental improvement. At its core, HR transformation is about creating an HR function that reflects and supports the broader organization and its strategic objectives. As organizations embark on major change…
5 Recruiting Metrics Every Organization Should Track
Over the past year, hiring activity has slowed dramatically for some organizations while it has significantly ramped up for others. Still, all organizations should be measuring and benchmarking recruiting. There are five recruiting KPIs that every organization should track: time to fill,…
How Analytics Upskilling Helps Organizations Thrive
Employee development is the top approach that organizations use to address skills gaps and surpluses, as highlighted in APQC’s latest strategic workforce planning survey. The survey also revealed that upskilling is a top development approach for 53% of the more than 250 organizations surveyed.…