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What Is the Difference Between HR and Human Capital Management?
I have spent my entire career working in the HR space and I often see the terms HR and human capital management (HCM) used interchangeably. In fact, I am guilty of using these terms interchangeably. Perhaps as a result, members ask APQC: What is the difference between HR and human capital…
Learning and Development (L&D) Strategy Is Back to Investing
After a period of decline, employer investments in learning are on the rise. Pandemic-era economic pressures and uncertainties have subsided, and employers are restoring previously slashed learning and development (L&D) budgets. In fact, 96% of learning leaders responding to APQC’s…
Good News About Diversity, Equity, and Inclusion in 2024
It’s hard to look at the DEI news and not come away discouraged. Since the turn of the new year, there have been reports of:Cutbacks to DEI staff and budgets, Growing risk of DEI programs falling out of compliance with fast changing laws, and Corporate decisions to modify or…
What is Talent Development?
Talent development is the process of building upon an employee’s skillsets to advance individual competency or growth within the organization. Effective talent development programs help employees understand their roles better and actively work to gain the skills needed to be successful in…
7 Recruiting Resolutions for 2019
It’s a competitive time for hiring. Employer demand for workers has surpassed the supply of active job seekers. Achieving the 2019 business objectives that your organization has worked so hard to set will require stand-out recruiting practices. Following are seven recruiting resolutions for…
Tips for Talking About Performance
When you sit down for your annual performance discussion, will the conversation focus on reviewing 2018 or planning for a better 2019? For several years, employers have been debating whether the performance management process should dissect past performance or support future contributions. MITRE…
Top 10 Ways to Onboard New Hires
What do you recall about your first day on the job? Our first days in a new job are some of our most memorable work experiences. And too often they do not make for positive memories. The typical onboarding process can leave new hires overwhelmed. New hires are inundated with forms,…
Future Proofing Your KM Program
There is an AI/automation arms race underway between the big players—IBM, Amazon, Alphabet, Microsoft, and Facebook – and knowledge management is the beneficiary. Turns out, KM tasks such as content management, tagging, search, and expertise location are good targets for AI and might really…
5 Common Hiring Mistakes and Tips for How to Avoid Them
With talent demand high and supply low, your organization can’t afford to make hiring mistakes. A quick Google search pulls up a bounty of articles on hiring mistakes and how to avoid them. In this blog, I am sharing five common hiring mistakes and tips for avoiding them—all based on APQC…
How Ericsson Achieves HR Efficiency on a Global Scale
Swedish telecommunications company Ericsson AB has been on a journey to deliver HR services, to its nearly 100,000 employees worldwide, with increasing levels of efficiency and quality. Recently, I interviewed Ericsson’s Carlos Ballester via email to learn about Ericsson’s transition from a…