Here are some of the newest additions to APQC's bookshelf. All are free to APQC members and available for purchase by everyone else.  Business Excellence: Using Process Frameworks and Reference Models to Get Real Work Done Financial Management: Effectively Managing Risk Across the…

I've almost finished reading Delivering Happiness by Tony Hsieh, CEO of Zappos.com. I'm sure many of you have already read it since it came out last year and was #1 on The New York Times Bestseller List. But this was my first time through it. Fascinating book! I highly recommend it. The book got me…

What practice in procurement is associated with shorter supplier lead times and faster PO processing? Category Management. By clustering suppliers into categories, you can leverage similar market intelligence, sourcing strategies, and supplier relationship management programs. Here's an…

It might seem harsh to talk about killing potential new products before they launch. Killing them before they go to market means they never get a chance to be the next "big thing." But the reality is that organizations with the ability to make those tough decisions tend to have greater success…

Want to know how leading organizations keep their innovation processes rigorous yet flexible? APQC gathered data from 250+ organizations and created two reports: the first is more qualitative and focuses on the best practices. The second is quantitative and highlights the metrics and…

How does logistics impact the entire organization? Want to learn how to know if your organization is performing well? APQC has released a second edition of our popular Blueprint for Success: Logistics. It includes key measures, selected metrics, best practices, and case examples from…

Green Supply Chains Are Good for Business was Blue Coat Systems key takeaway when it revamped its entire supply chain. It revisited product design, logistics, and energy consumption. And found that going green helped save money.

Heads up! The wheels of innovation keep on rolling, and you don't want to get caught under your competitors' wheels. One of the best ways to avoid getting run over is to look both ways before you cross the street. When you can see what is coming, you can make a more informed decision about your…

Does your organization need a tune up to keep your purchasing performance in top shape? If you want to run a quick test to see how your organization is doing, check out APQC's interactive Procurement Tune-Up Diagnostic. Enter your data on four key measures, and the diagnostic compares you to…