Articles and case studies are great resources, but when knowledge managers really want to get down to business, they come to APQC for tools that can help them evaluate their programs, develop new strategies and tactics, or think about KM in a new way. Without further ado, here’s a list of some of APQC’s most popular KM assessments, frameworks, and templates. Starred items are available to everyone, but un-starred items are exclusively for APQC members.

KM maturity:

•    APQC's Levels of Knowledge Management Maturity*
•    Where Are You Now? A Knowledge Management Program Self-Assessment*
•    Is Your Organization Ready to Share Knowledge? A 21-Question Assessment

KM strategy and business case:

•    Knowledge Map Templates*
•    APQC’s KM Use Case Scenario Template and Examples
•    Twenty Questions to Ask Yourself When Developing a KM Business Case

Communities of practice:

•    A Framework for Creating and Sustaining Communities of Practice
•    Evaluate Your Organization’s Communities

Collaboration:

•    APQC’s Seamless Collaboration Architecture*
•    APQC’s Decision Matrix for Collaboration

Transfer of best practices:

•    APQC’s Worksheet for Managing Change to Support the Transfer of Best Practices
•    APQC’s Worksheet for Identifying Barriers to the Transfer of Best Practices

Roles and responsibilities:

•    Knowledge Management Leader: An In-Depth Job Description
•    Knowledge Management Specialist: An In-Depth Job Description
•    Knowledge Management Communication Director: An In-Depth Job Description
•    Knowledge Management IT/Business Analyst: An In-Depth Job Description

Measurement

•    Knowledge Analytics: A Fresh Way of Thinking About an Old Problem*
•    An Introduction to APQC’s KM Measurement Framework
•    Aspen Technology's Knowledge Management Success Story Template