APQC’s Use Case Scenario Template and Examples



  • Type:
  • Published:
  • November 27, 2018
  • Author:
  • APQC
  • Pages:
  • 5
  • Price:
  • Member: FREE

Scenario planning can help a knowledge management team understand its internal customers and their goals and challenges; determine how existing tools and approaches can be leveraged to fulfill employee needs; and identify gaps where new tools and approaches may be needed. View APQC’s use case scenario template as well as three completed examples that demonstrate how the template is used.

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