Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates|
Knowledge Management (KM) Glossary
In this glossary, you will find definitions of useful terminology related to Knowledge Management (KM). This tool is designed to help you understand some of the key concepts…
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Reports & White Papers|
Reasons To Invest In Content Management
The importance of investing in enterprise content management processes and structures is becoming more apparent among organizations. Over time, the lack of effective…
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Creating a comprehensive taxonomy takes time and requires analyzing how users organize information while building consensus among stakeholders. Although building a taxonomy…
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Tools & Templates|
Search and Findability Approaches for Knowledge Management
Search and findability focus on making enterprise information and expertise easier to locate and access. Knowledge management (KM) teams often need to combine multiple search…