Search and Findability Approaches for Knowledge Management

Published On:
September 03, 2020
Authored By:
APQC
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Search and findability focus on making enterprise information and expertise easier to locate and access. Knowledge management (KM) teams often need to combine multiple search/findability approaches to enable end users to find what they need quickly and in the flow of work. The list below is designed to help you understand and compare common search and findability approaches.