Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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This infographic takes you through the HCM life cycle as laid out in APQC's Process Classification Framework® (PCF), and links to best practices and benchmarks for each HCM…
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Articles|
Five Recruiting Measures to Track
This brief article introduces five recruiting measures that every organization should monitor, lists steps for improving recruiting performance, and links to resources for…
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Webinars & Videos|
Optimizing the Recruiting Process and Candidate Experience at Mercy Hospital Systems
Download this APQC webinar to get an inside look at how Mercy Hospital Systems used Lean Six Sigma principles to drive recruiting process efficiency and transform the…
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Presentation Slides|
Optimizing the Recruiting Process and Candidate Experience at Mercy Hospital Systems
Download this APQC webinar to get an inside look at how Mercy Hospital Systems used Lean Six Sigma principles to drive recruiting process efficiency and transform the…
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Infographics|
State of the Candidate Experience
This infographic highlights findings regarding the state of the candidate experience at organizations today. It is based on responses from 520 organizations that completed…
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Collections|
2020 Human Capital Management Webinars
This collection includes recordings, presentation slides, and summaries from webinars conducted in 2020. Click here for 2019 HCM webinars.
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Read about how the recruiting team at Mercy Hospital Systems leveraged technology and process standardization to design and deliver an engaging virtual candidate experience…
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Tools & Templates|
Expanding Treasury Skills
Across organizations, treasury departments are facing large shifts in how they serve the business. With new opportunities to optimize working capital and to streamline…
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Articles|
Virtual Hiring Approaches
This article provides guidance on how to effectively source, screen, and select talent in a remote context. Readers will learn which aspects of the hiring process can stay…
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Cost control consistently ranks high on organizational priority lists, but it’s just the beginning of what a skilled procurement or sourcing expert can bring to the table…
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Tools & Templates|
Source, Recruit, and Select Employees Rapid Performance Assessment
Find out if your organization’s recruiting process compares with others’ by completing the Source, Recruit, and Select Employees Rapid Performance Assessment. Unearth new…
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Tools & Templates|
Talent Acquisition
Assess your organization's recruiting and new hire retention capabilities by completing the Open Standards BenchmarkingSM Talent Acquisition and Optimization benchmarking…
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