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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

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Measure Spotlight Results

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Number of FTEs that perform the process group "develop and counsel employees" per $1 billion revenue

Number of FTEs that perform learning administration activities per $1 billion revenue

Number of business entity employees per FTE that performs the process group "develop and counsel employees"

Number of business entity employees per FTE in learning administration

Actual Open-to-buy retail inventory as a percentage of planned retail inventory
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