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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
My Favorite Tool In the Process Toolkit Panel Discussion
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Presentation Slides
Process Toolkit to Challenge the As-Is
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Presentation Slides
TRaVIS - Documentation Management for Small Businesses
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Articles
Improving Document Management at Advanced Industrial Machine Solutions
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Articles
Building a Process Toolkit to Challenge the As-Is
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Webinars & Videos
TRaVIS - Documentation Management for Small Businesses
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Webinars & Videos
Process Toolkit to Challenge the As-Is
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Reports & White Papers
Trends in Data Analytics Survey Summary: Manufacturing Sector vs. Services Sector
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Articles
Developing Data-driven Processes and Measures: MITRE's Learnings From Baseball
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Presentation Slides
Moneyball Meets Government: Lessons on Agile, Data-Driven Process and Performance Management
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
