Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Engagement and Retention: Survey Results Snapshot for the Electronics Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC's Open Standards Benchmarking® Talent Management Performance…
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Data and Measures|
Engagement and Retention: Survey Results Snapshot for the Utility Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC's Open Standards Benchmarking® Talent Management Performance…
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Data and Measures|
Engagement and Retention: Survey Results Snapshot for the Distribution/Transportation Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC's Open Standards Benchmarking® Talent Management Performance…
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Data and Measures|
Manage Employee Information and Analytics Key Benchmarks: Utility Industry
Prepared using data from APQC’s Open Standards Benchmarking® portal, this table highlights benchmarks for the process group “Manage employee information and analytics” in the…
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Data and Measures|
Manage Employee Information and Analytics Key Benchmarks: Government/Military Industry
Prepared using data from APQC’s Open Standards Benchmarking® portal, this table highlights benchmarks for the process group “Manage employee information and analytics” in the…
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Data and Measures|
Manage Employee Information and Analytics Key Benchmarks: Distribution/Transportation Industry
Prepared using data from APQC’s Open Standards Benchmarking® portal, this table highlights benchmarks for the process group “Manage employee information and analytics” in the…
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Data and Measures|
Manage Employee Information and Analytics Key Benchmarks: Electronics Industry
Prepared using data from APQC’s Open Standards Benchmarking® portal, this table highlights benchmarks for the process group “Manage employee information and analytics” for…
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Case Study|
Defense Finance and Accounting Service: Finance Talent Management in a Government Agency
The Defense Finance and Accounting Service (DFAS) is an agency of the United States Department of Defense (DOD) with headquarters in Indianapolis, Indiana. DFAS is…
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Data and Measures|
Workforce Diversity, Equity, and Inclusion: Government/Military Industry Survey Report
Find out how organizations across industries and the globe are approaching diversity, equity, and inclusion. Based on a survey of DEI leaders, this report provides insights…
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The North Dakota Department of Transportation (NDDOT) oversees a transportation system that includes about 8,518 miles of roadway and 4,858 bridges for the State of North…
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Data and Measures|
HR Customer Satisfaction Survey Report: Education Industry
APQC surveyed employees, from across industries and organization sizes, about their experiences with and perceptions of HR at their current employers. In this survey report,…
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Data and Measures|
HR Customer Satisfaction Survey Report: Government/Military
APQC surveyed employees, from across industries and organization sizes, about their experiences with and perceptions of HR at their current employers. In this survey report,…
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Data and Measures|
HR Customer Satisfaction Survey Report: Software/Technology
APQC surveyed employees, from across industries and organization sizes, about their experiences with and perceptions of HR at their current employers. In this survey report,…
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Data and Measures|
Current State of the HR Function: Distribution/Transportation Industry
Based on the results of APQC's spring 2021 State of HR Survey, this report details how HR functions today are handling strategy, structure, process, staffing, technology, and…
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Data and Measures|
Current State of the HR Function: Government/Military Industry
Based on the results of APQC's spring 2021 State of HR Survey, this report details how HR functions today are handling strategy, structure, process, staffing, technology, and…
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