Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Digital Transformation in Supply Chain: 2024 Industrial Products Industry
APQC conducts periodic quick polls in supply chain to learn about the latest trends in emerging technologies and key practices. In May 2024, APQC gathered insights from…
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Collections|
Digital Transformation in Supply Chain: 2024 Quick Poll
APQC conducts periodic quick polls in supply chain to learn about the latest trends in emerging technologies and key practices. In May 2024, APQC gathered insights from…
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Prepared using data from APQC’s Open Standards Benchmarking in Human Capital Management (HCM), this collection highlights key performance indicator (KPI) benchmarks for…
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Data and Measures|
Reward and Retain Employees Key Benchmarks: Industrial Products Industry
A collection of key human capital benchmarks prepared from APQC’s Open Standards Benchmarking® in Reward and Retain Employees, this article highlights reward and retain…
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Data and Measures|
Reward and Retain Employees Key Benchmarks: Media and Entertainment Industry
A collection of key human capital benchmarks prepared from APQC’s Open Standards Benchmarking® in Reward and Retain Employees, this article highlights reward and retain…
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Data and Measures|
Reward and Retain Employees Key Benchmarks: Financial Services/Banking Industry
A collection of key human capital benchmarks prepared from APQC’s Open Standards Benchmarking® in Reward and Retain Employees, this article highlights reward and retain…
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Collections|
Internal Controls Key Benchmarks
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Manage Internal Controls”…
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Data and Measures|
Internal Controls Key Benchmarks: Financial Services/Banking Industry
Prepared using data from APQC’s Open Standards Benchmarking in internal controls, this table highlights financial management internal controls key benchmarks for all…
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Collections|
Managing Content So It's Fresh and Findable
Content overload, chaotic repositories, and search frustration—combined with the promise of new technology to tackle these problems—are motivating many organizations to…
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This session focused on the risks of knowledge drain and talent shortages that organizations face due to the retirement of longtime employees. Western & Southern Financial…
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Presentation Slides|
Scaling Your Knowledge Transfer Program to Accommodate a Shifting Workforce
This session focused on the risks of knowledge drain and talent shortages that organizations face due to the retirement of longtime employees. Western & Southern Financial…
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Data and Measures|
Fixed Assets Key Benchmarks: Industrial Products Industry
Prepared using APQC’s Open Standards Benchmarking® portal, this article highlights important measures and median metric values for the Manage fixed-asset project accounting…
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Data and Measures|
Fixed Assets Key Benchmarks: Financial Services/Banking Industry
Prepared using APQC’s Open Standards Benchmarking® portal, this article highlights important measures and median metric values for the Manage fixed-asset project accounting…
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Data and Measures|
Fixed Assets Key Benchmarks: Media and Entertainment Industry
Prepared using APQC’s Open Standards Benchmarking® portal, this article highlights important measures and median metric values for the Manage fixed-asset project accounting…
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Data and Measures|
Emerging Technologies for KM: Artificial Intelligence: Financial Services/Banking Industry
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.This report examines the…
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