Reward and Retain Employees Key Benchmarks: Financial Services/Banking Industry

A collection of key human capital benchmarks prepared from APQC’s Open Standards Benchmarking® in Reward and Retain Employees, this article highlights reward and retain employees key performance indicators (KPIs) for organizations in the financial services/banking industry. Organizations can use this information to benchmark and continuously improve their rewards and retention processes.

Metrics provided include:

• number of business entity employees per FTE that performs the Reward and retain employees process,
• total cost to perform the Reward and retain employees process,
• employee turnover rate, and more.