Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
2021 Strategic Outlook Information Management and Search: Aerospace/Automotive Industry Report
In early 2021, APQC and search solution provider Sinequa partnered to survey high-level knowledge management (KM) and IT leaders in large organizations about their projects…
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Data and Measures|
IT Application Development and Maintenance Key Benchmarks: Automotive Industry
Prepared using data from APQC’s Open Standards Benchmarking® in IT Application Development Performance Assessment, this article highlights important IT application…
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Data and Measures|
IT Application Development and Maintenance Key Benchmarks: Pharmaceutical Industry
Prepared using data from APQC’s Open Standards Benchmarking® in IT Application Development Performance Assessment, this article highlights important IT application…
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Data and Measures|
IT Application Development and Maintenance Key Benchmarks: Services Industry
Prepared using data from APQC’s Open Standards Benchmarking® in IT Application Development Performance Assessment, this article highlights important IT application…
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Data and Measures|
IT Application Development and Maintenance Key Benchmarks: Distribution/Transportation Industry
Prepared using data from APQC’s Open Standards Benchmarking® in IT Application Development Performance Assessment, this article highlights important IT application…
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Data and Measures|
Intersection of Data, Process, and Knowledge Management: Services Industry
APQC conducted a survey to understand trends in data management programs, their governance, structures, practices and how they integrate with other programs within the…
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Webinars & Videos|
The Mercer Brain: The Brain Behind Content Findability
As the world's largest HR consulting firm, Mercer relies on its intellectual capital to engage with prospects and clients. But despite having a wealth of information at its…
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Presentation Slides|
The Mercer Brain: The Brain Behind Content Findability
As the world's largest HR consulting firm, Mercer relies on its intellectual capital to engage with prospects and clients. But despite having a wealth of information at its…
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