Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask usResource Results
-
Case Study|
Maintaining Excellence Through Change at Mercer
Mercer is a global professional services company providing organizations with solutions that meet the personal, professional, and financial needs of their employees. They…
-
Data and Measures|
The Role of Technology in KM Pulse Survey Report: Electronics/Software/Technology Industry
Integrating digital technologies for knowledge management is a top priority in today's rapidly changing world. Advanced technologies such as AI are transforming how knowledge…
-
Data and Measures|
The Role of Technology in KM Pulse Survey Report: Services/Legal/Professional Industry
Integrating digital technologies for knowledge management is a top priority in today's rapidly changing world. Advanced technologies such as AI are transforming how knowledge…
-
Data and Measures|
Planning and Management Accounting: Agile Methodology - Distribution/Transportation Industry Report
APQC prepares distribution/transportation industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across…
-
Data and Measures|
Planning and Management Accounting: Sustainability - Distribution/Transportation Industry Report
APQC prepares distribution/transportation industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across…
-
In 2023, APQC recognized eight organizations for their level of maturity in Knowledge Management (KM). This recognition was based on evaluating their KM programs using APQC’s…
-
Data and Measures|
Planning and Management Accounting: Process and Data Maturity - Distribution/Transportation Industry Report
APQC prepares distribution/transportation industry views of key performance indicators as well as cross-industry views to gain a sense of how relevant peers perform across a…
-
Data and Measures|
Talent Management Technology Survey Results Snapshot: Distribution/Transportation Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC’s Open Standards Benchmarking® Talent Management Performance…
-
Data and Measures|
Talent Management Technology Survey Results Snapshot: Services Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC’s Open Standards Benchmarking® Talent Management Performance…
-
Collections|
Talent Management Technology: Survey Results Snapshots
This collection contains reports that explore engagement and retention trends and practices among the organizations that completed APQC’s Open Standards Benchmarking® Talent…
-
Data and Measures|
HR Technology Adoption Survey Results Snapshot: Distribution/Transportation Industry
This snapshot report explores HR technology adoption trends and practices among organizations that completed APQC’s Open Standards Benchmarking® Human Capital Management…
-
Data and Measures|
HR Technology Adoption Survey Results Snapshot: Services Industry
This snapshot report explores HR technology adoption trends and practices among organizations that completed APQC’s Open Standards Benchmarking® Human Capital Management…
-
Collections|
HR Technology Adoption Survey Results Snapshot
This collection provides reports that explore HR technology adoption trends and practices among organizations that completed APQC’s Open Standards Benchmarking® Human Capital…
-
Data and Measures|
People of Process Management 2023: Software/Technology Industry Report
In July 2023, APQC conducted its “People of Process Management” survey to gain insight on the people who support process management work.This report summarizes the…
-
Collections|
Managing Change
Most improvements in organizations require some degree of change. Navigating new territory and supporting employees through the change takes planning and care. This…
Key performance indicators and benchmarking data related to your search results are available. Click "View All Measure Spotlight Results" to open the search results.