Managing Change

Last updated:

July 23, 2020

Authored By:

APQC

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Most improvements in organizations require some degree of change. Navigating new territory and supporting employees through the change takes planning and care. This collection provides a selection of articles containing insights into how leading organizations—including American Express, FedEx, and IBM—manage change.

Type:

Collections

Topics:

Process and Performance Management, Change Management

Industries:

Software, Computers, Financial Services/Banking, Transportation/Freight Carriers

Available Tools:

APQC Process Classification Framework (PCF)

Assessments

Managing Change

Included in this Collection

Realizing Change: Knowing When and How to Successfully Change (Best Practices Report)

Change Initiatives Require Stakeholder Focus

Promoting Proactive Change Efforts

Managing Change Requires Dedicated Resources

The Importance of Prioritizing Change Events

Conditions Necessary for Successful Change

Defining Change to Support Stakeholders

Reviewing the Impact of Change Initiatives

Anticipate and Overcome Resistance to Change

Best Practices in Change Management: The Seven Tenets of Process Management