Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Emerging Technologies for KM: Financial Services/Banking Industry
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.This report summarizes the…
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Data and Measures|
Expense Reimbursement Practices Report: Financial Services/Banking Industry
APQC conducts ongoing survey research on expense reimbursement performance to help organizations assess the structure, performance, and practice of their finance functions…
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Data and Measures|
Accounts Payable Key Benchmarks: Financial Services/Banking Industry
Prepared using APQC's Open Standards Benchmarking in accounts payable survey, this table highlights Accounts Payable and Expense Reimbursement (APER) key performance…
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Data and Measures|
Product Development Key Benchmarks: Financial Services/Banking Industry
Featuring data from APQC's Open Standards Benchmarking in product development, this table highlights product development benchmarks for organizations in the financial…
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Data and Measures|
Expense Reimbursement Key Benchmarks: Financial Services/Banking Industry
Prepared using APQC’s Open Standards Benchmarking® in Accounts Payable and Expense Reimbursement, the table below highlights Key Performance Indicator (KPI) benchmarks for…
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Collections|
New Product/Service Development Strategy Practices
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in new product development strategy. This collection…
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Data and Measures|
New Product/Service Development Strategy Practices: Financial Services/Banking Industry
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in new product development strategy. This report…
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2024 Supply Chain Priorities and Challenges
This collection contains content created from APQC's 2024 annual research into priorities and challenges for Supply Chain Management.Click here for results from 2023's…
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Data and Measures|
HCM Strategy Key Benchmarks: Financial Services/Banking Industry
Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the Develop and manage HR plans, processes, and…
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New Product/Service Development Process Practices
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in new product development process. This collection of…
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Data and Measures|
New Product/Service Development Process Practices: Financial Services/Banking Industry
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in new product development process. This report…
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Data and Measures|
New Product/Service Development Measurement Practices: Financial Services/Banking Industry
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in new product development measurement. This report…
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Data and Measures|
Digital and Its Role in Process: Financial Services/Banking Industry Report
In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
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Data and Measures|
Digital and Its Role in Process: Services Industry Report
In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
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Collections|
New Product/Service Development Measurement Practices
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in connected product development. This collection of…
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