Emerging Technologies for KM: Financial Services/Banking Industry

Published On:
April 26, 2024
Authored By:
APQC
Members-Only Content:

In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.

This report summarizes the findings about Knowledge Management (KM) teams' role in their organization’s digital strategy and how emerging technology enables KM in the Financial Services/Banking Industry. Topics covered include knowledge management in technology strategy, current technology implementation enabling KM (including AI), and primary drivers and barriers to successful technology implementation.

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Also found in Emerging Technologies for Knowledge Management
Type:
Data and Measures
Topics:
Knowledge Management, KM Change Management, KM Enabling Technology
Industries:
Financial Services/Banking
Tags:
Artificial intelligence (AI), Autoclassification , Automation, Digital workplace, Robotic process automation 

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