Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Planning and Management Accounting: Automation and Software - Media and Entertainment Industry Report
APQC prepares media and entertainment industry views of key performance indicators as well as cross-industry views to gain a sense of how relevant peers perform across a set…
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Data and Measures|
Planning and Management Accounting: Automation and Software - Pharmaceutical Industry Report
APQC prepares pharmaceutical industry views of key performance indicators as well as cross-industry views to gain a sense of how relevant peers perform across a set of…
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Data and Measures|
The Role of Technology in KM Pulse Survey Report: Financial Services/Banking/Insurance Industry
Integrating digital technologies for knowledge management is a top priority in today's rapidly changing world. Advanced technologies such as AI are transforming how knowledge…
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Data and Measures|
The Role of Technology in KM Pulse Survey Report: Healthcare/Pharmaceutical Industry
Integrating digital technologies for knowledge management is a top priority in today's rapidly changing world. Advanced technologies such as AI are transforming how knowledge…
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Case Study|
KM Consulting in a Pharmaceutical Company
Novartis AG is a leading global medicine company based in Switzerland. The organization reported revenue of $50.5 billion in 2022, and its products reach nearly 800 million…
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Data and Measures|
Planning and Management Accounting: Agile Methodology - Pharmaceutical Industry Report
APQC prepares pharmaceutical industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across a set of…
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Data and Measures|
Planning and Management Accounting: Agile Methodology - Financial Services/Banking Industry Report
APQC prepares financial services/banking industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across…
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Data and Measures|
Planning and Management Accounting: Agile Methodology - Media/Entertainment Industry Report
APQC prepares media/entertainment industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across a set…
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Data and Measures|
Planning and Management Accounting: Sustainability - Financial Services/Banking Industry Report
APQC prepares financial services/banking industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across…
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Data and Measures|
Planning and Management Accounting: Sustainability - Media and Entertainment Industry Report
APQC prepares media and entertainment industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across a…
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Data and Measures|
Planning and Management Accounting: Sustainability - Pharmaceutical Industry Report
APQC prepares pharmaceutical industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across a set of…
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Data and Measures|
Sales and Marketing Key Benchmarks: Pharmaceutical Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The category “Market and Sell Products and…
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Data and Measures|
Sales and Marketing Key Benchmarks: Financial Services/Banking Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The category “Market and Sell Products and…
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Data and Measures|
Sales and Marketing Key Benchmarks: Media and Entertainment Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The category “Market and Sell Products and…
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Case Study|
Desjardins IBM Deep Cloud Benchmarking Study
The Desjardins Group is a Canadian financial service cooperative and the largest federation of credit unions in North America. They execute their mission through the…
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