Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Current State of Learning and Development Survey Report: Pharmaceutical Industry
In the first half of 2023, APQC launched a research study to understand how organizations are approaching learning and development (L&D) today. L&D leaders from across the…
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Data and Measures|
Current State of Learning and Development Survey Report: Telecommunications Industry
In the first half of 2023, APQC launched a research study to understand how organizations are approaching learning and development (L&D) today. L&D leaders from across the…
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Data and Measures|
Planning and Management Accounting: Automation and Software - Pharmaceutical Industry Report
APQC prepares pharmaceutical industry views of key performance indicators as well as cross-industry views to gain a sense of how relevant peers perform across a set of…
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Data and Measures|
Planning and Management Accounting: Automation and Software - Telecommunications Industry Report
APQC prepares telecommunications industry views of key performance indicators as well as cross-industry views to gain a sense of how relevant peers perform across a set of…
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Data and Measures|
The Role of Technology in KM Pulse Survey Report: Healthcare/Pharmaceutical Industry
Integrating digital technologies for knowledge management is a top priority in today's rapidly changing world. Advanced technologies such as AI are transforming how knowledge…
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Case Study|
KM Consulting in a Pharmaceutical Company
Novartis AG is a leading global medicine company based in Switzerland. The organization reported revenue of $50.5 billion in 2022, and its products reach nearly 800 million…
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Data and Measures|
Planning and Management Accounting: Agile Methodology - Pharmaceutical Industry Report
APQC prepares pharmaceutical industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across a set of…
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Data and Measures|
Planning and Management Accounting: Agile Methodology - Telecommunications Industry Report
APQC prepares telecommunications industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across a set of…
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Data and Measures|
Planning and Management Accounting: Sustainability - Pharmaceutical Industry Report
APQC prepares pharmaceutical industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across a set of…
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Data and Measures|
Planning and Management Accounting: Sustainability - Telecommunications Industry Report
APQC prepares telecommunications industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across a set of…
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Data and Measures|
Sales and Marketing Key Benchmarks: Pharmaceutical Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The category “Market and Sell Products and…
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Data and Measures|
Sales and Marketing Key Benchmarks: Telecommunications Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The category “Market and Sell Products and…
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In 2023, APQC recognized eight organizations for their level of maturity in Knowledge Management (KM). This recognition was based on evaluating their KM programs using APQC’s…
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Data and Measures|
Talent Management Technology Survey Results Snapshot: Pharmaceutical Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC’s Open Standards Benchmarking® Talent Management Performance…
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Data and Measures|
Talent Management Technology Survey Results Snapshot: Telecommunications Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC’s Open Standards Benchmarking® Talent Management Performance…
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