Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask usResource Results
-
Data and Measures|
Logistics Key Benchmarks: Automotive Industry
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Logistics, this article provides key performance indicator (KPI) benchmarks for organizations in the…
-
Data and Measures|
Procurement Key Benchmarks: Automotive Industry
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Procurement, this article provides key performance indicator (KPI) benchmarks for organizations in the…
-
Data and Measures|
Procurement Key Benchmarks: Services Industry
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Procurement, this article provides key performance indicator (KPI) benchmarks for organizations in the…
-
Data and Measures|
Procurement Key Benchmarks: Mining Industry
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Procurement, this article provides key performance indicator (KPI) benchmarks for organizations in the mining…
-
Collections|
Procurement Key Benchmarks
Featuring data from APQC's Open Standards Benchmarking in Procurement, these articles highlight the median performance level on important procurement benchmarks for…
-
Collections|
Logistics Key Benchmarks
APQC has chosen a set of key benchmarks that are important for organizations to monitor and benchmark with other organizations in their industry. Featuring data from APQC’s…
-
Data and Measures|
Planning and Management Accounting: Automation and Software - Automotive Industry Report
APQC prepares automotive industry views of key performance indicators as well as cross-industry views to gain a sense of how relevant peers perform across a set of measures…
-
Case Study|
Maintaining Excellence Through Change at Mercer
Mercer is a global professional services company providing organizations with solutions that meet the personal, professional, and financial needs of their employees. They…
-
Hushan Autoparts Inc. is a leading manufacturer of aftermarket car door handles and has recently concentrated on developing its market share in parking cameras and sensors…
-
Data and Measures|
The Role of Technology in KM Pulse Survey Report: Services/Legal/Professional Industry
Integrating digital technologies for knowledge management is a top priority in today's rapidly changing world. Advanced technologies such as AI are transforming how knowledge…
-
Data and Measures|
Planning and Management Accounting: Agile Methodology - Automotive Industry Report
APQC prepares automotive industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across a set of…
-
Data and Measures|
Planning and Management Accounting: Sustainability - Automotive Industry Report
APQC prepares automotive industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across a set of…
-
Data and Measures|
Sales and Marketing Key Benchmarks: Services Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The category “Market and Sell Products and…
-
Data and Measures|
Sales and Marketing Key Benchmarks: Automotive Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The category “Market and Sell Products and…
-
In 2023, APQC recognized eight organizations for their level of maturity in Knowledge Management (KM). This recognition was based on evaluating their KM programs using APQC’s…
Key performance indicators and benchmarking data related to your search results are available. Click "View All Measure Spotlight Results" to open the search results.