Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Tools & Templates|
Workforce Planning: Measure Selection Tool Editable Template
Populate this template with preferred measures for assessing the outcomes of your organization’s workforce plans. Once populated, share this tool with workforce planning…
-
Tools & Templates|
Workforce Planning: Business Leader Interview Guide
This interview guide is intended to support HR business partners and strategic workforce planning staff in facilitating strategic workforce planning discussions/workshops…
-
Tools & Templates|
Workforce Planning: Sample Action Plan
Each implementation strategy in your organization’s workforce plan should be described in a formal action plan document. This tool is an example of a completed action plan. …
-
Tools & Templates|
Workforce Planning: Action Plan Template
For each implementation strategy in your organization’s workforce plan, use this template to complete a formal action plan document. For additional guidance, see APQC's…
-
Tools & Templates|
Workforce Planning Roles and Responsibilities: Editable Template
This editable template allows the user to complete a list of the roles and responsibilities for workforce planning within their organization. Click here to access a list…
-
Tools & Templates|
Workforce Planning Roles and Responsibilities
This tool provides a list of key participants in workforce planning and their main responsibilities, including examples of common variations based on factors such as…
-
Tools & Templates|
Workforce Planning: Framework
Workforce planning entails identifying the capabilities that an organization needs and making plans for how the organization will obtain them. This tool provides a framework…
-
Tools & Templates|
Offboarding Checklist
HR professionals can use this checklist of activities and responsibilities to craft an their own offboarding checklist for their organization. You can learn more about…
-
Tools & Templates|
Compensation Benchmarking Resource List
This resource list is APQC’s guide to sources of compensation benchmarking data.
-
Tools & Templates|
Employee Benefits Benchmarking Resource List
This resource list is APQC’s guide to sources of employee benefits benchmarking data.
-
Tools & Templates|
Stay Interview Guide
This guide provides example questions for a stay interview. For further guidance on the stay interview process, see How to Conduct a Stay Interview.
-
Tools & Templates|
KM Event Types: Pros and Cons
Events are a great way to engage employees in knowledge management (KM). This tool includes pros, cons, requirements, and case examples for various types of KM.
-
Tools & Templates|
APQC's KM Competencies Gap Analysis Template
APQC's KM Competencies Gap Analysis Template is designed to help KM teams identify gaps between current-state and desired levels of core competencies. APQC recommends using…
-
Tools & Templates|
Core Competencies for Knowledge Management Teams
APQC has defined a list of core competencies for KM teams, divided into four categories: Project and program management Consulting and customer centricity …
-
Tools & Templates|
DEI Plan: Description and Instructions
A formal DEI plan helps ensure the entire organization is working together toward a set of common goals that are measurable and for which leaders are accountable. Use this…
Key performance indicators and benchmarking data related to your search results are available. Click "View All Measure Spotlight Results" to open the search results.