Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers|
Sustainability Trends in Supply Chain: DSCI-APQC Report
The Digital Supply Chain Institute (DSCI) and APQC have jointly conducted a survey to gather insights from 166 supply chain leaders on the role of Environmental, Social, and…
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Reports & White Papers|
2024 Supply Chain Priorities and Challenges: White Paper
In its 2024 Supply Chain Management Priorities and Challenges research, APQC asked supply chain professionals about their expectations and trends for the year ahead. With…
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Reports & White Papers|
2024 Supply Chain Priorities and Challenges: Cross-Industry Report
APQC concluded its tenth annual Supply Chain Management Priorities and Challenges research in early 2024. This report includes insights on organizations’ supply chain…
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Reports & White Papers|
Reinventing Supplier Relationship Management
APQC’s research—conducted in partnership with supplier relationship management (SRM) experts Kate Vitasek, Bonnie Keith, and Emmanuel Cambresy—shows that although there are…
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Reports & White Papers|
Measuring Customer Service
In 2023, APQC conducted research, sponsored by Esker Inc., that took a detailed look at the top KPIs organizations employ to measure customer service and order management…
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Reports & White Papers|
Adaptive Supply and Demand Planning: Cross-Industry Report
APQC collaborated with BCG to conduct research with 185 companies to evaluate the current state of a full range of operational and supply chain resilience capabilities needed…
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Reports & White Papers|
Sourcing and Supplier Flexibility and Transparency: Cross-Industry Report
APQC collaborated with BCG to conduct research with 185 companies to evaluate the current state of a full range of operational and supply chain resilience capabilities needed…
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Reports & White Papers|
Logistics Flexibility and Transparency: Cross-Industry Report
APQC collaborated with BCG to conduct research with 185 companies to evaluate the current state of a full range of operational and supply chain resilience capabilities needed…
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Reports & White Papers|
Manufacturing Flexibility and Transparency: Cross-Industry Report
APQC collaborated with BCG to conduct research with 185 companies to evaluate the current state of a full range of operational and supply chain resilience capabilities needed…
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Reports & White Papers|
Engineering and Product Design Flexibility and Transparency: Cross-Industry Report
APQC collaborated with BCG to conduct research with 185 companies to evaluate the current state of a full range of operational and supply chain resilience capabilities needed…
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Reports & White Papers|
Monitoring, Sensing, and Preparing for Supply Chain Risks: Cross-Industry Report
APQC collaborated with BCG to conduct research with 185 companies to evaluate the current state of a full range of operational and supply chain resilience capabilities needed…
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Reports & White Papers|
Evolution of Benchmarking: A Supply Chain Perspective
Benchmarking has been and continues to be one of the most popular management tools. There is a critical need to look towards the future and understand how it will continue to…
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Reports & White Papers|
Procurement Strategy and Structure: Cross-Industry Report
APQC conducts research on supply chain and procurement to help organizations assess the performance of their own processes and functions compared to their peers. This survey…
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Reports & White Papers|
Procurement Supplier Risk Management: Cross-Industry Report
APQC conducts research on supply chain and procurement to help organizations assess the performance of their own processes and functions compared to their peers. This survey…
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Reports & White Papers|
Procurement Technology and Automation: Cross-Industry Report
APQC conducts research on supply chain and procurement to help organizations assess the performance of their own processes and functions compared to their peers. This survey…