Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides|
How Organizations Manage Change: Live Panel Session
Change management strategy is a key component of any organizational change initiative, whether related to organizational transformation, change in business strategy, large…
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One thing is very clear: process management is more important than ever and its role and the people who work within it are evolving. But how do the people of process evolve…
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Challenges Faced with Adopting a Process Framework
Although the benefits of process frameworks are numerous, they are not without their challenges. Most frameworks require some modifications to account for differences in…
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Infographics|
Drivers of Effective Change Management: Communications
Change management strategy is a key component of any organizational change initiative. In recent years, the rate of change has increased and reached a critical point,…
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Infographics|
Drivers of Effective Change Management: Engagement
Change management strategy is a key component of any organizational change initiative. In recent years, the rate of change has increased and reached a critical point,…
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Change management strategy is a key component of any organizational change initiative. In recent years, the rate of change has increased and reached a critical point,…
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Infographics|
Drivers of Effective Change Management: Role of Leadership
Change management strategy is a key component of any organizational change initiative. In recent years, the rate of change has increased and reached a critical point,…
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Infographics|
Drivers of Effective Change Management: Training
Change management strategy is a key component of any organizational change initiative. In recent years, the rate of change has increased and reached a critical point,…
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Change management strategy is a key component of any organizational change initiative. In recent years, the rate of change has increased and reached a critical point,…
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Presentation Slides|
Making Change Management Better
Organizations and employees have been through a lot over the last couple of years with no real signs of slowing down. Employees are exhausted and the transformation and new…
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Presentation Slides|
Driving Value Realization Through Post-Acquisition Integration
Since early 2021 mergers & acquisition deals have been on the rise. 2021 saw $5.1 trillion in M&A transactions. Though the price of these deals is also on the rise, the…
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Infographics|
Organizations' Focus on Change Management
Change management is vital to helping transition employees, teams, and/or an entire organization to a desired future state. Effective change management helps proactively take…
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Infographics|
Hear Their Voices: Engaging Employees in the Change
The emotional connection an employee feels toward their organization will ultimately influence their behaviors and performance at work. For employees who are comfortable with…
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After years of nearly constant change and disruption, it’s not surprising that many employees are beginning to feel burned out by the very idea of more change. Which makes…
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Infographics|
Avoiding Icebergs: Leadership’s Role in Driving Change
Change means something different to different people. Some find it exhilarating, while others are intimidated, and more sit back to watch change unfold with a skeptical “wait…