Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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2024 Supply Chain Priorities and Challenges
This collection contains content created from APQC's 2024 annual research into priorities and challenges for Supply Chain Management.Click here for results from 2023's…
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Webinars & Videos|
Beyond Kaizen: Olympus' Inspiring Case Study on Driving Operational Excellence
In this webinar, GBTEC shares a captivating case study on the reinvention of Operational Excellence, where Stromberg and Geising-Eggers share transformative strategies that…
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Process in Times of Disruption
Process management is the foundational bedrock that organizations can rely on not only in good times, but also in in times of crises and turmoil. More pointed, it provides…
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2023 Supply Chain Priorities and Challenges
This collection contains content created from APQC's 2023 annual research into priorities and challenges for Supply Chain Management. Click here for results from the 2022…
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Costovation: Bring Innovation to the Cost Side of the Business
In this recorded webinar, Stephen Wunker from New Markets Advisors discusses with APQC's Marisa Brown why now is the time for organizations to use the tools of innovation on…
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Open Innovation: Creating Flexible Collaboration
This collection features content related to the report Open Innovation: Creating Flexible Collaboration. It includes best practices identified in the report as well as key…
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Bridging Divisions: Collaborating Across Silos
In this webinar recording, Elisabeth Swan, President of Swan Consulting and Associates Inc., share insights and inroads into what we can do as individuals to bridge the…
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2022 Supply Chain Priorities and Challenges
This collection contains content created from APQC's 2022 annual research into priorities and challenges for Supply Chain Management. Click here for results from the 2021…
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How Innovative Is Your KM Approach?
How do you imagine your approach to knowledge management will look one, two, or five years from now? Will you be considered indispensable, or will your KM approach fail to…
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Innovation: Driving Successful Change
As organizations seek to navigate disruptions, innovation is key to driving successful, long-term change. This APQC collection has on-demand webinars, slides, and articles…
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How KM Supports Innovation
The last year has solidified the need for organizations to innovate—not just their products and services, but also their business models, supply chains, and internal…
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After Disruption, How Does Innovation Change?
For many organizations, the challenges faced in 2020 were unprecedented. To survive the disruption and prepare for an uncertain future, businesses had to innovate in ways…
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Core Capabilities for Organizational Resilience
In this collection, you will learn about the six core capabilities for organizational resilience: innovation, flexibility, communications, risk management, tech fluency, and…
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Webinars & Videos|
Restoring Healthcare Supply Chains Before a COVID-19 Second Wave
Healthcare organizations shouldn't restore supply chains to pre-pandemic levels; rather, they should focus on greater cost effective and efficient operations. In this session…
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Transformation from Within: Our OpEx Journey
Capital Group ranks among the world's oldest and largest investment management organizations. Over the last five years, it evolved its transformation practices from a single…