Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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This “KM Essentials” collection outlines techniques and best practices for KM strategic planning. The collection includes an overview webinar and white paper, an explanation…
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2024 Pulse Check: Top KM Priorities and Predictions Webinar Presentation Slides
Knowledge Management (KM) is becoming increasingly evident as more business leaders recognize its connection to overall organizational success. Recent technological…
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Finance Organization Key Benchmarks
Featuring data from APQC's Open Standards Benchmarking® for the finance organization, the articles in this collection highlight key cost, productivity, cycle time, and…
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Prepared using data from APQC's Open Standards Benchmarking in finance organization, this collection highlights financial management finance organization key performance…
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This “KM Essentials” collection offers guidance and templates for developing an implementation roadmap to operationalize your KM strategy (developed through APQC’s KM…
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Applying End-to-End Processes
An end-to-end process mindset is often necessary to help organizations achieve their goals because strategic goals are rarely functional in nature. They are large-scale…
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Building the Business Case for Process Management
Organizations are often looking to make a business case for setting up a process management program. This collection contains content that discusses the return on investment…
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Process Management Basics
The items in this collection explain the essential elements of process management. Based on APQC's experience helping organizations implement process-based management…
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Supply Chain Planning Key Benchmarks
With metric data from APQC’s Open Standards Benchmarking in supply chain planning, this collection highlights articles with supply chain planning benchmarks for organizations…
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Improving Supply Chain Planning
As the discipline continues to grow in maturity and importance, supply chain planning becomes even more complex. There are exponentially increasing inputs to account for in…
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Supply Chain Planning Key Performance Indicators
This collection of articles provides insights into key performance indicators (KPIs) and other important performance measures in supply chain planning.
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2023 Knowledge Management Webinars
APQC hosts regularly scheduled knowledge management (KM) webinars to engage members and foster connections. Some of these events feature internal KM subject matter experts …
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Getting the Most Out of Performance Measurement
Performance measurement can present tricky challenges for management, especially when dealing with cultural resistance. This collection of articles explains how to implement…
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What are End-To-End Processes and How Do Organizations Use Them?
An end-to-end process mindset is often necessary to help organizations achieve their goals because strategic goals are rarely functional in nature. They address large-scale…
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IT Organization Performance Key Benchmarks
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. Prepared using data from APQC’s Open Standards…
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