
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Presentation Slides
Being Agile: Adapting Design Processes
-
Presentation Slides
Let's Get Intentional About Accelerating and Sustaining Process Improvement Behavior Change
-
Presentation Slides
Four Steps to Improve & Monetize Your Process Improvement Program
-
Presentation Slides
Value Chains, Policy Busting and Concept Models - Key Engineering Techniques for Escaping Silos
-
Presentation Slides
Lean Approach to Process Improvement
-
Presentation Slides
Building Momentum Together: Our Journey of Continuous Improvement
-
Presentation Slides
Shifting Organizational Climate, Culture and Expectations
-
Case Study
Integrating Digital Transformation Into the Flow of Work: Corporación Multi Inversiones Case Study
Featured Resources
Staff Selections
-
Collections
End-to-End Process Maps and Measures
-
Articles
Cycle Time in Business Days to Process the Payroll
-
Case Study
How Lincoln Financial Grew Engagement in a Pandemic
-
Case Study
Leveraging Deep Knowledge Transfer at APQC
-
Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration