Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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In February of 2020, APQC hosted Nada Sanders, Distinguished Professor of Supply Chain Management at D’Amore-McKim School of Business, Northeastern University, on a supply…
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A wide range of organizations across industries use the Net Promoter® Score (NPS®) as a tool to measure and track customer loyalty. A good alternative to longer and more…
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To gain real-world insights into how procurement leaders can transform their organizations to maximize sustained value, APQC turned to Michael van Keulen, a seasoned…
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Michael van Keulen is a procurement executive with more than 20 years of experience in procurement and finance. Most recently he was at lululemon athletica, where he led a…
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Supply Chain Analytics Trends and Practices
With the availability of vast amounts of data, supply chain leaders continue to turn to analytics to help make business decisions. APQC has watched how organizations have…
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Trends in Structuring Supply Chain Analytics
In 2019, APQC conducted research on the implementation of analytics in supply chain and compared results to those gathered in 2016. A lot has changed for the better in three…
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In a December 2019 webinar sponsored by Esker Inc. and drawing on cross-functional APQC research, Marisa Brown (Senior Principal Research Lead, Supply Chain Management at…
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Cost control consistently ranks high on organizational priority lists, but it’s just the beginning of what a skilled procurement or sourcing expert can bring to the table…
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APQC's research team members have been looking at key trends in 2019 and providing their outlook for 2020 and beyond. In this article, Marisa Brown looks at how digital…
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APQC's research team members have been looking at key trends in 2019 and providing their outlook for 2020 and beyond. The wildly successful social media campaign for…
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APQC's research team members have been looking at key trends in 2019 and providing their outlook for 2020 and beyond. In this article, Mercy Harper looks at organizations…
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APQC's research team members have been looking at key trends in 2019 and providing their outlook for 2020 and beyond. In this article, Andrea Stroud looks at digital…
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Digital transformation has taken the business world by storm. Organizations of all sizes and industries are investing in new technologies to boost productivity, cut costs,…
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Supply Chains in 2020 and Beyond
In November 2019, Marisa Brown (senior principal research lead, Supply Chain Management at APQC) and Bob Trebilcock (editorial director for Supply Chain Management Review at…
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This article’s magic number is 10: Specifically, the 10 skills deemed most important by participants in APQC’s Future Skillsets of Procurement Professionals research. The…
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