Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Building the Future of Search at Sinequa
Intelligent search tools play a critical role in KM by enabling employees to seamlessly find and share knowledge resources in the flow of work. But implementing intelligent…
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Access to an organization’s collective knowledge boosts employees’ productivity and ability to innovate. But enabling knowledge access is a challenge, especially in large and…
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Understanding Search and Discovery
Finding needed information through consumer tools is easy, but at work, this process is often frustrating and cumbersome. This article condenses the most important and…
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Global HR consulting firm Mercer has a wealth of documented expertise and thought leadership at its disposal for consultants and clients alike, but it hasn’t always been easy…
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In 2021, APQC partnered with Sinequa, a leader in Intelligent Search, to survey high-level knowledge management and IT leaders in large organizations about their strategic…
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Based on APQC’s Open Standards Benchmarking® financial management and custom benchmarking research, APQC’s Leveraging Emerging Tools and Technologies for Finance series…
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Given the prevalence of advanced search solutions on the market, it’s surprising to see how few organizations have invested in these tools—even among those that have moved to…
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Ruckus Networks, a wired and wireless networking equipment and software provider, is no stranger to disruption. But despite multiple acquisitions and technology migrations…
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In March 2020, APQC hosted a webinar where KM leaders from Mercer and Cognizant Technology Solutions described the digitization of their KM efforts. This article summarizes…
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Although general accounting is a subset of the finance function, improvements to general accounting processes can make a decisive impact on the cost, quality, and efficiency…