Intelligent search tools play a critical role in KM by enabling employees to seamlessly find and share knowledge resources in the flow of work. But implementing intelligent search is not as simple as plugging in new software. Effective implementation requires sophisticated back-end support, contextualization and connection for an organization’s data, support for end-users, and change management to help employees adopt a search mindset.
Sinequa is a leading provider of intelligent search tools and is currently designing neural search tools that will take search capabilities to the next level. In an interview with APQC, Scott Parker, Director of Product Marketing at Sinequa, shared insights about:
» The importance of intelligent search for organizations
» What it takes to implement intelligent search effectively
» Neural search as the emerging future of intelligent search