Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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A key benefit of using any process framework is having common language and clarity around an organization’s processes. Without definitions, the processes are still open to…
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Articles|
AI is Driving New Skills in Manufacturing
In our 2021 Supply Chain Priorities and Challenges research, APQC found that automation and digitization is the top priority for organizations that focus on manufacturing…
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This article provides insight into nine ways organizations can prevent and mitigate the impact of counterfeits in their supply chain. For more information on counterfeits in…
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Disruptive events and large-scale changes can drastically shift process performance. These disruptions can be internal or external as well as positive or negative, but they…
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This Q&A article with ScottMadden, part of a four-part series, examines issues surrounding moving transaction-oriented administrative activity into a shared services model…
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This Q&A article with ScottMadden, part of a four-part series, examines delicate issues surrounding moving transaction-oriented administrative activity into a shared services…
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Speed to results is critical for any fledgling knowledge management program. The faster KM can switch from planning to execution and start delivering value to the business,…
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In February 2021, APQC hosted Philip Peck (VP Advisory Services and Finance Transformation Practice, Peloton Consulting Group) for a conversation about integrated business…
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Large-scale disruptions have a knack for separating the wheat from the chaff in the business world. For each war, recession, natural disaster, or market disruption, some…
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In this Q&A interview with Brad DeMent and Trey Robinson, partners in ScottMadden's Corporate and Shared Services consulting practice, APQC examines the current and future…
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This Q&A article with ScottMadden, part of a four-part series, tackles best practices in shared services governance—and how governance structures can be used to whittle down…
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This Q&A article with ScottMadden, part of a four-part series, examines delicate issues surrounding the allocation of people and work to a shared services environment. What…
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APQC research finds that many large global organizations are re-thinking their strategies for delivering administrative and decision support services to internal customers…
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In December 2020, Brad DeMent (Partner and Finance Practice Lead) and Trey Robinson (Partner) from management consulting firm ScottMadden delivered a webinar to discuss the…
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In December 2020, Brad DeMent (Partner and Finance Practice Lead) and Trey Robinson (Partner) from management consulting firm ScottMadden delivered a webinar to discuss the…
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